laptop and a wrench

Bug

When certain locations in Hartford CT are used in routing calculations, the results of Trucking Time takes significantly longer time to the destination than the shortest trucking distance route.

Last Published: July 2, 2018 ArcGIS Navigator
Bug ID Number BUG-000113480
SubmittedApril 25, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Navigator
Version found18.0.1
Operating SystemApple iOS
Operating System Version11.0x
StatusWill Not Be Addressed

Additional Information

The 43 minute route returned when Trucking Time is chosen is due to the Trucking Time travel mode having the "Use Preferred Truck Routes" set to "Prefer High" Change the "Use Preferred Truck Routes" Restriction Usage for the "Trucking Time" travel mode from "Prefer High" to "Prefer Medium" (or "Prefer Low") to not heavily weight traveling on truck routes at the expense of additional time and take the shorter route.

Steps to Reproduce

Bug ID: BUG-000113480

Software:

  • ArcGIS Navigator

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options