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Bug

When calling the gis.admin.license.all().report function in the ArcGIS API for Python, ArcGIS Drone2Map licenses are listed under a single Drone2Map entitlement instead of being split into Standard and Advanced categories.

Portal for ArcGIS
Bug ID Number BUG-000165814
SubmittedMarch 8, 2024
Last ModifiedApril 9, 2026
Applies toPortal for ArcGIS
Version found11.5
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This is a known limitation of how the ArcGIS API for Python searches for licenses. It occurs when attempting to assign or unassign add-on licenses that are represented by multiple items with the same name or when different license levels are represented by the same item. If encountering this issue, follow the provided workaround. If the workaround does not resolve the issue, please contact Esri Support Services.

Workaround

If an issue is encountered where the ArcGIS API for Python returns multiple licenses for the same product name, preventing you from unassigning or assigning add-on licenses, it can be resolved by managing licenses directly through the ArcGIS Enterprise portal.

Steps to Reproduce

Bug ID: BUG-000165814

Software:

  • Portal for ArcGIS

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