laptop and a wrench

Bug

When authorizing ArcGIS for Server, a redundant keycodes file is placed in C:\Program Files(x86)\ESRI\License10.2\sysgen in addition to C:\Program Files\ESRI\License10.2\sysgen.

Last Published: April 9, 2015 ArcGIS for Server
Bug ID Number BUG-000082942
SubmittedOctober 31, 2014
Last ModifiedJune 5, 2024
Applies toArcGIS for Server
Version found10.2.2
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
StatusWill Not Be Addressed

Additional Information

This is as designed to allow both 32-bit and 64-bit Software Authorization Wizards to be able to read the corresponding sysgen/keycodes location.

Workaround

Manually navigate to the duplicate keycodes file and remove it.

Steps to Reproduce

Bug ID: BUG-000082942

Software:

  • ArcGIS for Server

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