laptop and a wrench

Bug

When attempting to view a PDF in Open Data sites by clicking the search results, the browser opens a blank page instead of loading the document.

Last Published: July 31, 2019 ArcGIS Online
Bug ID Number BUG-000123637
SubmittedJuly 11, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found7.2
Operating SystemN/A
Operating System VersionN/A
StatusFixed

Workaround

Follow the instructions below:

  1. Click the Search for Data box on the Open Data site.
  2. Select Documents from the Explore Hub drop-down menu.

 

All uploaded PDFs will be available and can be opened by users.

 

Additional workaround: Enabling Document iFrames allows the PDF to open from the Search box in a separate window.

Steps to Reproduce

Bug ID: BUG-000123637

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options