Bug
When attempting to upgrade to the highly available Portal for ArcGIS from the standby Portal, the following error is returned, "Index Service configuration failed."
| Bug ID Number | BUG-000160756 |
|---|---|
| Submitted | August 17, 2023 |
| Last Modified | May 29, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.9.1 |
| Operating System | Windows Server |
| Operating System Version | 2019 64 Bit |
| Version Fixed | 11.2 |
| Status | Fixed |
Workaround
Upgrade from the primary portal, which can be determined by looking at the nodes.properties file in the content directory/items/portal-ha folder.Steps to Reproduce
Bug ID: BUG-000160756
Software:
- Portal for ArcGIS
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App