Bug
When attempting to restore a Portal for ArcGIS backup to a new machine, the importSite operation may fail with the error message, “This connection has been closed. Code: 500" returned.
| Bug ID Number | BUG-000160000 |
|---|---|
| Submitted | July 19, 2023 |
| Last Modified | June 3, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.9.1 |
| Operating System | N/A |
| Operating System Version | N/A |
| Version Fixed | 11.1 |
| Status | Fixed |
Additional Information
This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.Workaround
This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:
https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch
Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.
Steps to Reproduce
Bug ID: BUG-000160000
Software:
- Portal for ArcGIS
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