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Bug

When attempting to open an Adobe Illustrator Exchange (AIX) file, an error is returned and the file cannot be seen in Adobe Illustrator.

Last Published: March 6, 2023 ArcGIS Maps for Adobe Creative Cloud
Bug ID Number BUG-000155074
SubmittedJanuary 12, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Maps for Adobe Creative Cloud
Version found3.3.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusDuplicate

Workaround

In the Export Layout parameters, check 'Compress vector graphics'. Export again and the file opens, although with element frames missing for the map and images.

Steps to Reproduce

Bug ID: BUG-000155074

Software:

  • ArcGIS Maps for Adobe Creative Cloud

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