laptop and a wrench

Bug

When attempting to log in using an enterprise login from Keycloak that also uses multifactor authentication, Explorer for ArcGIS on Android does not send the proper request header to authenticate the password and directs users back to the login page.

Last Published: January 2, 2018 Explorer for ArcGIS
Bug ID Number BUG-000100099
SubmittedOctober 14, 2016
Last ModifiedApril 2, 2025
Applies toExplorer for ArcGIS
Version found10.3.1
Operating SystemN/A
Operating System VersionN/A
Version Fixed18
StatusFixed

Steps to Reproduce

Bug ID: BUG-000100099

Software:

  • Explorer for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options