Bug
When attempting to log in using an enterprise login from Keycloak that also uses multifactor authentication, Collector Classic for ArcGIS (Android) does not send a proper request header to authenticate the password and directs users back to the login page.
| Bug ID Number | BUG-000100073 |
|---|---|
| Submitted | October 13, 2016 |
| Last Modified | April 2, 2025 |
| Applies to | Collector Classic for ArcGIS (Android) |
| Version found | 10.4 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Will Not Be Addressed |
Additional Information
Collector Classic for ArcGIS (Android, iOS) has been retired and is no longer being updated. Esri recommends the ArcGIS Field Maps app as an alternative to Collector Classic as it combines the functionality of Classic Collector, Explorer, and Tracker. Note this issue does not apply to ArcGIS Collector.Steps to Reproduce
Bug ID: BUG-000100073
Software:
- Collector Classic for ArcGIS (Android)
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