Bug
When attempting to install ArcGIS (ArcGISDesktop92sp5.msp), the following error is received: "The installation source for this product is not available. Verify that the source exists and that you can access it."
| Bug ID Number | NIM034126 |
|---|---|
| Submitted | April 10, 2008 |
| Last Modified | April 2, 2025 |
| Applies to | No Product Found |
| Version found | 9.2 |
| Status | Known Limit |
Additional Information
No Public ExplanationWorkaround
Uninstall the ArcGIS 9.2 software, reinstall it, then install Service Pack 5. If the same error is encountered during the uninstall process, the Windows Installer Cleanup Utility will need to be used to remove it, then the ESRI software can be reinstalled, uninstalled the normal way via Add/Remove Programs, reinstalled again and then Service Pack 5 applied.Steps to Reproduce
Bug ID: NIM034126
Software:
- No Product Found
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