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Bug

When attempting to delete a member from an ArcGIS Online organization, the operation fails and returns the error message: "Unable to delete member: <>. Member must not own items or groups." even though no visible items exist.

ArcGIS Online
Bug ID Number BUG-000177753
SubmittedJuly 8, 2025
Last ModifiedAugust 1, 2025
Applies toArcGIS Online
Version foundJune 2025
Operating SystemWindows OS
Operating System Version11.0
StatusIn Product Plan

Workaround

Please Contact Esri Support Services for assistance.

Steps to Reproduce

Bug ID: BUG-000177753

Software:

  • ArcGIS Online

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