laptop and a wrench

Bug

When attempting to configure SMTP email settings to send a test email, the following error message, "Unable to send test email. Please verify your settings and try again." is returned.

Portal for ArcGIS
Bug ID Number BUG-000171083
SubmittedSeptember 27, 2024
Last ModifiedApril 23, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows Server
Operating System Version2016 64 Bit
StatusNon-Reproducible

Additional Information

Issue is not reproducible. If experiencing this behavior, please reach out to Esri Support Services as a new reproduction case is needed to continue investigation.

Steps to Reproduce

Bug ID: BUG-000171083

Software:

  • Portal for ArcGIS

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