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Bug

When attempting to add a secured hosted feature layer service in two different ArcGIS Online organisations, the following error message is returned: "There was an error." This error message is displayed after entering credentials for ArcGIS Online, when attempting to add items which exist in one organization to the content of a user in another organization,

Last Published: August 15, 2018 ArcGIS Online
Bug ID Number BUG-000111130
SubmittedJanuary 25, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.4
StatusWill Not Be Addressed

Additional Information

This is prohibited between organizations. To share an item across organizations, use the 'Create groups' work flow in ArcGIS Online, invite users from different organizations, and share the item to that group.

Steps to Reproduce

Bug ID: BUG-000111130

Software:

  • ArcGIS Online

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