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Bug

When attempting to add a secure feature service layer to a web map in the ArcGIS Online Map Viewer using the 'Add layer from URL' option, the error message, "Service does not exist or is inaccessible." is returned.

ArcGIS Online
Bug ID Number BUG-000160008
SubmittedJuly 19, 2023
Last ModifiedMay 31, 2025
Applies toArcGIS Online
Version foundJune 2023
Operating SystemN/A
Operating System VersionN/A
Version FixedPlanned Release Date: Q1 2024
StatusFixed

Workaround

Add the secured service as a content item and add the secured map service as a layer in ArcGIS Online Map Viewer by selecting Browse Layers.

Note: This is only applicable to some services.

Steps to Reproduce

Bug ID: BUG-000160008

Software:

  • ArcGIS Online

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