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Bug

When attempting to access information about credits older than two years on the status dashboard, the error "Error Creating Report; please try again later." is returned.

ArcGIS Online
Bug ID Number BUG-000168867
SubmittedJuly 3, 2024
Last ModifiedJuly 9, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusAs Designed

Additional Information

The ArcGIS Online Credit documentation states, "ArcGIS Online stores usage data for the past two years only.". Refer to the documentation for more information: https://doc.arcgis.com/en/arcgis-online/administer/view-status.htm. If longer-term usage data is required, please contact Esri Support Services.

Steps to Reproduce

Bug ID: BUG-000168867

Software:

  • ArcGIS Online

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