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Bug

When attempting an offline authorization for ArcGIS Server using an ECP code, uploading a .txt file containing the provisioning ID to MyEsri results in the following error: 'Unfortunately, your request cannot be completed. Please try again.'

ArcGIS GIS Server
Bug ID Number BUG-000176428
SubmittedMay 14, 2025
Last ModifiedJuly 9, 2025
Applies toArcGIS GIS Server
Version found11.3
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

Remove "provisioning ID".

Steps to Reproduce

Bug ID: BUG-000176428

Software:

  • ArcGIS GIS Server

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