laptop and a wrench

Bug

When ArcMap is unable to access the Normal.mxt file, ArcMap overwrites the MXD with the information meant for storage in the Normal.mxt file, and the map exchange document (MXD) is rendered unusable.

Last Published: December 14, 2021 ArcGIS for Desktop
Bug ID Number BUG-000116563
SubmittedSeptember 4, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.6.1
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue is not addressed.

Steps to Reproduce

Bug ID: BUG-000116563

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options