When ArcGIS Server Manager is configured to use an external datastore for a security store, all fields within ArcGIS Server Manager > Security > Users must be populated when users are created, otherwise the security store becomes corrupt.
Last Published: August 25, 2014No Product Found
Bug ID Number
NIM070150
Submitted
June 30, 2011
Last Modified
April 2, 2025
Applies to
No Product Found
Version found
10.0
Status
Non-Reproducible
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
Additional Information
No Public Explanation
Workaround
It is critical when creating a new user to fill all fields in the ArcGIS Server Manager > Security > Users > Add User dialog box. If a user is created without all fields being populated, the user/role store is corrupted.If the user/role store is corrupted, populate all fields within the "ARCGIS_SECURITY_USER" tables for any field with null values.