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Bug

When ArcGIS Server is configured to use Users and Roles from Active Directory and the system property of 'minutesToCacheUserRoles' is set to 0, adding or removing users from Active Directory groups incurs a delay of 25-50 minutes before the changes are reflected in ArcGIS Server Manager or Admin.

Last Published: June 30, 2020 ArcGIS GIS Server
Bug ID Number BUG-000130751
SubmittedMay 11, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.8
Operating SystemWindows OS
Operating System Version2019 64 Bit
Version Fixed10.9
StatusFixed

Workaround

  • Revert to built-in users and roles and re-configure AD users and roles.
    • This has the caveat of removing the configured role permissions (User/Publisher/Administrator) from AD roles.
  • Log in with the user who is added (this does not update group removals, only additions).
  • Wait 25-50 minutes and the membership resynchronizes.

Steps to Reproduce

Bug ID: BUG-000130751

Software:

  • ArcGIS GIS Server

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