Bug
When ArcGIS Pro is upgraded in-app, users are unable to modify the app to enable AI without downloading the EXE installer and extracting the MSI file for that version.
| Bug ID Number | BUG-000176875 |
|---|---|
| Submitted | June 2, 2025 |
| Last Modified | July 18, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 3.5 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | In Review |
Workaround
The workaround is to download the ArcGIS Pro 3.5.exe and extract the MSI file. When I input the path to the downloaded MSI under 'Use source' in the error message, the install does work.
Steps to Reproduce
Bug ID: BUG-000176875
Software:
- ArcGIS Pro
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