Bug
When ArcGIS Experience Builder contains a web scene with multiple feature layers and a 3D layer, the app reloads on iOS version 17.x.
| Bug ID Number | BUG-000169506 |
|---|---|
| Submitted | July 29, 2024 |
| Last Modified | September 19, 2025 |
| Applies to | ArcGIS Online |
| Version found | June 2024 |
| Operating System | Apple iOS |
| Operating System Version | 17.x |
| Status | Known Limit |
Additional Information
It is a JavaScript API limitation. It can only use the 2G memory of the iPhone. If the data is very large, it exceeds the memory and causes the app to reload.Workaround
- Limit the scale range of the large point layers to zoom in.
- Bin the points in hexbins to view data at small scales.
- Filter features by the type to display only the major type at a small scale and create another feature layer to display all features at a large scale.
- Publish a tile layer from a feature layer from the layer item page. This layer is also used to display data at a small scale as it also supports pop-ups.
- Refer to the documentation for more information: https://pro.arcgis.com/en/pro-app/latest/help/mapping/map-authoring/author-a-multiscaled-map.htm.
Steps to Reproduce
Bug ID: BUG-000169506
Software:
- ArcGIS Online
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