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Bug

When applying the export map operation to a cached map service published in ArcMap using the user's data sourced from an enterprise geodatabase hosted in SQL Server takes significantly longer than if sourced from a file geodatabase.

Last Published: December 17, 2021 ArcGIS GIS Server
Bug ID Number BUG-000145197
SubmittedDecember 13, 2021
Last ModifiedJune 30, 2026
Applies toArcGIS GIS Server
Version found10.6.1
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

This issue is no longer reproducible on ArcGIS Enterprise 12.1.

Workaround

  • Publish the cached map service using a feature class stored in a file geodatabase.
  • Publish using ArcGIS Pro.

NOTE: When using ArcGIS Server 10.6.1, the issue still persists when publishing from ArcGIS Pro or ArcMap.

Steps to Reproduce

Bug ID: BUG-000145197

Software:

  • ArcGIS GIS Server

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