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When an image service that is not cached is used to create a default basemap in a Web AppBuilder for ArcGIS application in ArcGIS Online, switching to ESRI basemaps using the Basemap Gallery widget fails to load the basemap.

Last Published: February 2, 2016 ArcGIS Online
Bug ID Number BUG-000093881
SubmittedJanuary 29, 2016
Last ModifiedSeptember 22, 2022
Applies toArcGIS Online
Version found3.10
Operating SystemN/A
Operating System VersionN/A
StatusIn Product Plan

Steps to Reproduce

Bug ID: BUG-000093881


  • ArcGIS Online

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