laptop and a wrench

Bug

When an ArcMap 10.5 map document contains scale dependency on a layer and is published as a hosted feature service to ArcGIS Online, Operations Dashboard for ArcGIS's (10.3.4 WPF) Summary Widget doesn't report display counts for the layer accurately.

Last Published: October 22, 2018 ArcGIS Dashboards
Bug ID Number BUG-000102947
SubmittedFebruary 16, 2017
Last ModifiedApril 2, 2025
Applies toArcGIS Dashboards
Version found10.3.4
Operating SystemWindows OS
Operating System Version7
StatusWill Not Be Addressed

Additional Information

The Windows version of Operations Dashboard for ArcGIS (i.e. operation views) and its companion JavaScript app in ArcGIS Online are now in Mature support status. No new development, bug fixes or patches will be done by Esri. Customers are encouraged to use the new web-based version of the product (i.e. dashboard items).

Workaround

Publish the service without using scale dependency on the layer to see true display counts from the Summary widget.

Steps to Reproduce

Bug ID: BUG-000102947

Software:

  • ArcGIS Dashboards

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