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Bug

When an ArcGIS Server-based Web Map Service (WMS) layer is added to the Map Viewer, the 'Get Layers' button does not activate.

Last Published: May 27, 2020 Portal for ArcGIS
Bug ID Number BUG-000130687
SubmittedMay 7, 2020
Last ModifiedSeptember 5, 2024
Applies toPortal for ArcGIS
Version found10.8
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

This is expected behavior within ArcGIS Enterprise and ArcGIS Online Map Viewers. If an OGC (WMS or WFS) service is added from an ArcGIS Server site, the Map Viewer application uses the ArcGIS Server service instead. As a workaround, add the WMS service URL as an item in the Enterprise portal - this adds the service as a WMS Layer item in the portal. When this item is added to the web map, it is added as a true WMS layer.

Steps to Reproduce

Bug ID: BUG-000130687

Software:

  • Portal for ArcGIS

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