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Bug

When an ArcGIS Server service is added as an item to ArcGIS Online and shared with the organization and ArcGIS Hub Site, the layers are not downloadable through the ArcGIS Hub site.

ArcGIS Hub
Bug ID Number BUG-000138781
SubmittedApril 7, 2021
Last ModifiedMarch 25, 2025
Applies toArcGIS Hub
Version found8.1
Operating SystemWindows OS
Operating System Version10.0
StatusIn Review

Workaround

Changing the data sharing level to Public.

Steps to Reproduce

Bug ID: BUG-000138781

Software:

  • ArcGIS Hub

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