laptop and a wrench

Bug

When an ArcGIS Server print service is brought into ArcGIS Online, it is unable to be configured as the utility print service with stored credentials.

Last Published: June 17, 2020 ArcGIS Online
Bug ID Number BUG-000131212
SubmittedMay 28, 2020
Last ModifiedOctober 31, 2024
Applies toArcGIS Online
Version found8.1
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Online. If the issue persists, contact Esri Support Services for further investigation.

Workaround

Share the ArcGIS Server service in ArcGIS Server Manager publicly, and the item is able to be configured as the Print utility service.

Steps to Reproduce

Bug ID: BUG-000131212

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options