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Bug

When an ArcGIS Server map service containing a group layer is added to an ArcGIS Online web map and the symbology is changed to a custom image symbol, the image resolution is poorer and more pixelated than when the layer does not come from a group layer.

Last Published: February 9, 2018 ArcGIS Online
Bug ID Number BUG-000104712
SubmittedApril 25, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

Not in the current roadmap.

Workaround

Instead of adding the entire map service, add each layer from the map service individually using the layer ID. For example, add the layer using this URL format:<a href="https://server.domain.com/webadaptor/rest/services/sampleservice/0" target="_blank">https://server.domain.com/webadaptor/rest/services/sampleservice/0</a>

Steps to Reproduce

Bug ID: BUG-000104712

Software:

  • ArcGIS Online

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