Bug
When an ArcGIS Online organization has multifactor authentication (MFA) enabled and enforced, Security Assertion Markup Language (SAML) accounts exempted from the multifactor authentication enforcement return the prompt, "Your organization requires Multifactor Authentication (MFA)" after trying to access a non-public item from the arcgis.com URL that excludes the organization's short name.
| Bug ID Number | BUG-000163489 |
|---|---|
| Submitted | December 6, 2023 |
| Last Modified | May 29, 2025 |
| Applies to | ArcGIS Online |
| Version found | Oct 2023 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Version Fixed | Planned Release Date: Q1 2024 |
| Status | Fixed |
Additional Information
This issue is patched on the 4th of January.Workaround
- In the prompt, click Cancel > Leave and then log in again with the organization URL.
- Clear the browser cache and open the item URL again.
Steps to Reproduce
Bug ID: BUG-000163489
Software:
- ArcGIS Online
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