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Bug

When an ArcGIS Online organization has multifactor authentication enabled and enforced, SAML accounts exempted from the multifactor authentication enforcement returns the "Your organization requires Multifactor Authentication (MFA)" prompt after opening ArcGIS Survey123 from the app launcher.

ArcGIS Survey123
Bug ID Number BUG-000163219
SubmittedNovember 27, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Survey123
Version found3.19
Operating SystemN/A
Operating System VersionN/A
StatusDuplicate

Workaround

  1. Sign in to ArcGIS Survey123 directly from https://survey123.arcgis.com/. Depending on the identity provider (IDP), doing this in a new browser session may be required.
  2. In the prompt, click Cancel > Leave.
  3. Sign in to ArcGIS Survey123 again using the URL of the organization.

Steps to Reproduce

Bug ID: BUG-000163219

Software:

  • ArcGIS Survey123

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