Bug
When an ArcGIS Online Map Viewer link, using British National Grid (BNG) coordinates, includes both Centre and Level parameters, opening on a mobile device causes the map to fail to load, displaying only the map name and controls.
| Bug ID Number | BUG-000176359 |
|---|---|
| Submitted | May 12, 2025 |
| Last Modified | December 5, 2025 |
| Applies to | ArcGIS Online |
| Version found | Feb 2025 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Version Fixed | Q3/Q4 2025 |
| Status | Fixed |
Additional Information
This is fixed and will be available with the next ArcGIS Online update.Workaround
- Using only the marker works (only if the correct extent/level is pre-saved in the map).
- Using WGS84 coordinate parameters works. For example, center=-4.000730,55.387182&level=18&marker=-4.000730,55.387182For.
Steps to Reproduce
Bug ID: BUG-000176359
Software:
- ArcGIS Online
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App