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Bug

When an ArcGIS Online Map Viewer link, using British National Grid (BNG) coordinates, includes both Centre and Level parameters, opening on a mobile device causes the map to fail to load, displaying only the map name and controls.

ArcGIS Online
Bug ID Number BUG-000176359
SubmittedMay 12, 2025
Last ModifiedSeptember 9, 2025
Applies toArcGIS Online
Version foundFeb 2025
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version FixedQ3/Q4 2025
StatusFixed

Additional Information

This is fixed and will be available with the next ArcGIS Online update.

Workaround

  • Using only the marker works (only if the correct extent/level is pre-saved in the map).
  • Using WGS84 coordinate parameters works. For example, center=-4.000730,55.387182&level=18&marker=-4.000730,55.387182For.

Steps to Reproduce

Bug ID: BUG-000176359

Software:

  • ArcGIS Online

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