Bug
When an ArcGIS GeoEvent Server input in a client disconnects and reconnects due to WebSocket inactivity, the GeoEvent Server process leaks thread resources and RAM.
| Bug ID Number | BUG-000133766 |
|---|---|
| Submitted | September 11, 2020 |
| Last Modified | June 9, 2025 |
| Applies to | ArcGIS GeoEvent Server |
| Version found | 10.7.1 |
| Operating System | Red Hat Enterprise Linux |
| Operating System Version | 7.0 64 Bit |
| Version Fixed | 11.1 |
| Status | Fixed |
Additional Information
The issue is addressed in ArcGIS GeoEvent Server 11.1+ and with ArcGIS GeoEvent Server 10.9.1 Patch 4.Workaround
Implement the 'heartbeat' option in the WebSocket server to send a Ping/Pong every 5 minutes (300sec) to reset the timeout. As a result, GeoEvent does not recycle the connection.
Steps to Reproduce
Bug ID: BUG-000133766
Software:
- ArcGIS GeoEvent Server
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