Bug
When an ArcGIS Dashboard has a mobile view configured, once it is displayed in an ArcGIS Hub Initiative, the dashboard will default to mobile view even if it is viewed on a desktop machine.
| Bug ID Number | BUG-000160317 |
|---|---|
| Submitted | August 1, 2023 |
| Last Modified | October 3, 2024 |
| Applies to | ArcGIS Dashboards |
| Version found | 11.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Non-Reproducible |
Additional Information
This issue is not reproducible after the ArcGIS Online October 2023 update. If the issue persists, contact Esri Support Services.Workaround
- Create two separate dashboards: one with only a desktop view and one with only a mobile view.
- In the ArcGIS Hub Initiative, in the application card:
- Select the dashboard with the desktop view in Default.
- Select the dashboard with the mobile view in Mobile.
By doing this, the initiative will select the different view based on the device, and will open the appropriate dashboard.
Steps to Reproduce
Bug ID: BUG-000160317
Software:
- ArcGIS Dashboards
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