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Bug

When an administrator owns a group with hidden members, the role of the user cannot be changed to another custom admin role with all the privileges.

ArcGIS Online
Bug ID Number BUG-000171204
SubmittedOctober 3, 2024
Last ModifiedMay 28, 2025
Applies toArcGIS Online
Version foundJune 2024
Operating SystemWindows OS
Operating System VersionN/A
StatusAs Designed

Additional Information

This behavior is as designed. This action is blocked when a user owns a group with hidden members. To request a change to this behavior, contact Esri Support Services to submit an enhancement request along with a justification.

Workaround

Change the ownership of the group to another administrator before changing the role, then change the ownership back to the user.

Steps to Reproduce

Bug ID: BUG-000171204

Software:

  • ArcGIS Online

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