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Bug

When an administrator attempts to view the profile of any member with a username containing the '@' character, the administrator is automatically signed out of the ongoing ArcGIS Online session.

Last Published: March 22, 2023 ArcGIS Online
Bug ID Number BUG-000150557
SubmittedJuly 6, 2022
Last ModifiedJune 10, 2025
Applies toArcGIS Online
Version found10.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedPlanned Release Date: Q2 2023
StatusFixed

Additional Information

This issue is fixed and is to be released in the ArcGIS Online June 2023 update.

Workaround

Replace the '@' character in the URL with '%40' (the URL encoding for '@') and refresh the page to load the page correctly. Alternatively, sign in to access the profile information.

Steps to Reproduce

Bug ID: BUG-000150557

Software:

  • ArcGIS Online

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