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Bug

When an account is created through an Active Directory identity store without an email address, the email address cannot be updated through either the portal email or the Update User operation via the ArcGIS REST API.

Portal for ArcGIS
Bug ID Number BUG-000179458
SubmittedSeptember 12, 2025
Last ModifiedOctober 2, 2025
Applies toPortal for ArcGIS
Version found11.5
Operating SystemRed Hat Enterprise Linux
Operating System Version8.9
StatusDuplicate

Additional Information

Duplicate of BUG-000177797

Steps to Reproduce

Bug ID: BUG-000179458

Software:

  • Portal for ArcGIS

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