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When Amazon Instance is restarted, Concurrent Use licenses are a broken and have to be reauthorized.

Last Published: April 2, 2015 ArcGIS for Server
Bug ID Number BUG-000086424
SubmittedMarch 26, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS for Server
Version found10.3
Operating SystemWindows OS
Operating System Version7 64 Bit
StatusKnown Limit

Additional Information

Although concurrent use is generally more robust in EC2 instances, licenses can still break.Recommend keeping the License Manager in High Availability


• Ensure ArcGIS License Manager service is stopped • Go to C:\ProgramData (might be hidden) and rename FLEXnet folder to FLEXnet1 • Start ArcGIS License Manager service • Open License Server Administrator and reauthorise licences as necessary • Once ArcGIS Administrator is configured to use appropriate License Manager, ArcMap, etc. should open - check within Availability tab

Steps to Reproduce

Bug ID: BUG-000086424


  • ArcGIS for Server

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