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Bug

When adding tile layers to Map Viewer, ArcGIS Dashboards, or ArcGIS Experience Builder in an ArcGIS Enterprise portal, the request contains the wrong payload information and returns the following error message, "msTileSetup(): Web application error. Invalid number of tile coordinates (should be three)".

Last Published: March 8, 2022 Portal for ArcGIS
Bug ID Number BUG-000147056
SubmittedFebruary 18, 2022
Last ModifiedSeptember 4, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusDuplicate

Additional Information

Duplicate of BUG-000147055.

Workaround

Use Map Viewer Classic and/or ArcGIS Dashboards Classic.

Steps to Reproduce

Bug ID: BUG-000147056

Software:

  • Portal for ArcGIS

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