When adding ArcGIS Online Route and Geocode services as items to Portal for ArcGIS 10.3.1, the Portal site's internal processes makes IP requests to those services. In environments where fully qualified domain name (FQDN) requests are required, the IP requests fails, and the services cannot be added to or used in Portal.
Last Published: February 16, 2016Portal for ArcGIS
Bug ID Number
August 25, 2015
February 15, 2023
Portal for ArcGIS
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.