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When adding ArcGIS Online Route and Geocode services as items to Portal for ArcGIS 10.3.1, the Portal site's internal processes makes IP requests to those services. In environments where fully qualified domain name (FQDN) requests are required, the IP requests fails, and the services cannot be added to or used in Portal.

Last Published: February 16, 2016 Portal for ArcGIS
Bug ID Number BUG-000090260
SubmittedAugust 25, 2015
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.3.1
StatusWill Not Be Addressed

Additional Information

This is by design.

Steps to Reproduce

Bug ID: BUG-000090260


  • Portal for ArcGIS

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