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Bug

When adding an offline area for a web map containing tile layers, the error message, "No Tile Exist for the specified extent" is returned if the offline area does not include all the tile layers present in the web map.

Last Published: January 25, 2021 ArcGIS Field Maps
Bug ID Number BUG-000136461
SubmittedDecember 29, 2020
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found21.2.3
Operating SystemWindows OS
Operating System Version10.0
Version Fixed21.3.0
StatusFixed

Workaround

Create one vector tile package containing all the layers required in a tile layer. This is an option if the layers do not overlap.

Steps to Reproduce

Bug ID: BUG-000136461

Software:

  • ArcGIS Field Maps

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