laptop and a wrench


When adding an ArcGIS Online hosted feature service to ArcMap, there is an inconsistent behavior with symbology and definition queries if the layer is saved.

Last Published: August 19, 2020 ArcGIS Online
Bug ID Number BUG-000090731
SubmittedSeptember 15, 2015
Last ModifiedMarch 14, 2023
Applies toArcGIS Online
Version found3.8
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.


Close ArcMap prior to adding a service where the layer is saved.To maintain a definition query on an ArcGIS Online service, add the service from 'Add data from ArcGIS Online.'

Steps to Reproduce

Bug ID: BUG-000090731


  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic