Bug
When adding a web map to ArcGIS StoryMaps, the labels of the basemaps are displayed as black rectangles or black squares.
| Bug ID Number | BUG-000169449 |
|---|---|
| Submitted | July 26, 2024 |
| Last Modified | June 3, 2025 |
| Applies to | ArcGIS StoryMaps |
| Version found | 11.3 |
| Operating System | Windows OS |
| Operating System Version | N/A |
| Version Fixed | 11.4 |
| Status | Fixed |
Additional Information
This issue is addressed in ArcGIS Enterprise 11.4.Workaround
Exclude the Newspaper Map and the Navigation basemaps when changing the basemap in the web map.
Steps to Reproduce
Bug ID: BUG-000169449
Software:
- ArcGIS StoryMaps
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App