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Bug

When adding a Web Map Tile Service (WMTS) with multiple layers as an item to the portal, only the first layer is displayed in ArcGIS Online Map Viewer.

ArcGIS Online
Bug ID Number BUG-000167085
SubmittedApril 29, 2024
Last ModifiedJuly 16, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System VersionN/A
Version FixedPlanned Release Date: Q4 2024, ArcGIS Enterprise 11.5
StatusFixed

Additional Information

The issue is fixed in the upcoming ArcGIS Online release. If the issue persists, contact Esri Support Services.

Workaround

Directly add the layer URL to ArcGIS Online Map Viewer.

Steps to Reproduce

Bug ID: BUG-000167085

Software:

  • ArcGIS Online

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