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Bug

When adding a web map containing a secure layer into the map widget in ArcGIS Experience Builder, the sign-in pop-up appears in the background, causing it to load infinitely.

ArcGIS Experience Builder
Bug ID Number BUG-000158112
SubmittedMay 8, 2023
Last ModifiedAugust 5, 2025
Applies toArcGIS Experience Builder
Version found10.9.1
Operating SystemWindows Server
Operating System Version2016 64 Bit
StatusIn Product Plan

Workaround

There are two possible workarounds:

Workaround 1:

Once the web map is selected and it starts loading, close the 'Add New Data' window. The sign-in pop-up then appears. Sign in, then open the 'Add New Data' again to choose the web map.

Workaround 2:

Add the secured layer to the portal and store the credentials. A web map consisting of a secured layer with stored credentials does not face this issue.

Steps to Reproduce

Bug ID: BUG-000158112

Software:

  • ArcGIS Experience Builder

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