laptop and a wrench

Bug

When adding a MapServer to ArcGIS Online, if the MapServer has a combined Subject and Terms of Use greater than 2048 characters, it reports negative remaining characters in the ArcGIS Online new item Summary.

ArcGIS Online
Bug ID Number BUG-000165761
SubmittedMarch 7, 2024
Last ModifiedApril 16, 2025
Applies toArcGIS Online
Version foundFeb 2024
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible anymore. If the issue persists on your side, contact Esri Support Services.

Workaround

By shortening the Summary to 2048 characters while adding the WebServer to ArcGIS Online, the service will add without issue (aside from the part of the summary that was removed).

Steps to Reproduce

Bug ID: BUG-000165761

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options