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Bug

When adding a hosted tiled imagery layer created from ArcGIS Online (post November update) or ArcGIS Enterprise 11.0, it would not load properly in ArcGIS Enterprise 10.8.1.

ArcGIS GIS Server
Bug ID Number BUG-000158097
SubmittedMay 5, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

Issue is not reproducible. If experiencing this behavior, please reach out to Esri Support Services as a new reproduction case is needed to continue investigation.

Workaround

When adding the same raster layer published from an ArcGIS Enterprise 10.8.1 environment instead of ArcGIS Enterprise 11.0 or ArcGIS Online (Post November 2022 update), the layer loads fine across all versions of ArcGIS Enterprise and ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000158097

Software:

  • ArcGIS GIS Server

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