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Bug

When added to the IWA enabled Portal for ArcGIS with stored credentials, the Secured ArcGIS Online tile service fails to display in Collector for ArcGIS (Android).

Last Published: November 10, 2021 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000126992
SubmittedNovember 26, 2019
Last ModifiedJune 5, 2024
Applies toCollector Classic for ArcGIS (Android)
Version found18.0.3
Operating SystemAndroid
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Collector Classic for ArcGIS (Android, iOS) has been retired and is no longer being updated. Esri recommends the ArcGIS Field Maps app as an alternative to Collector Classic as it combines the functionality of Classic Collector, Explorer, and Tracker. Note this issue does not apply to ArcGIS Collector.

Workaround

Add the tile layer from ArcGIS Online without storing the credentials to the IWA-enabled Portal for ArcGIS.

Steps to Reproduce

Bug ID: BUG-000126992

Software:

  • Collector Classic for ArcGIS (Android)

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