When added to a web map in ArcGIS Online using the Add Layer from Web option, ArcGIS for Server Web Map Service (WMS) refers to the map server and not the WMS capability.
Last Published: August 21, 2015ArcGIS for Server
Bug ID Number
February 4, 2015
January 12, 2022
ArcGIS for Server
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
When adding an ArcGIS Server service published with WMS capability directly into the ArcGIS Online Map Viewer, the operations followed while working on the service correspond to the Map Server rather than WMS Server.
As per the standards of the ArcGIS Online Map Viewer's Java Script API, an ArcGIS Server service published with WMS capability behaves like a Map Server when added directly into it. This is due to the fact that when added directly into the Map Viewer, the Java Script API recognizes the service as an internal service and behaves in this way.
The workaround is to add the ArcGIS Server WMS Service as an item in ArcGIS Online and then add it into the ArcGIS Online Map Viewer.