laptop and a wrench

Bug

When activating ArcGIS Online, the activation process fails with an "error activating key" pop-up, if the user is trying to use an Esri Global Account where the last name contains a comma.

Last Published: August 31, 2014 ArcGIS Online
Bug ID Number NIM085772
SubmittedOctober 18, 2012
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundOther
StatusNon-Reproducible

Additional Information

No Public Explanation

Steps to Reproduce

Bug ID: NIM085772

Software:

  • ArcGIS Online

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