When activating an organization account with a new username, the password field does not accept special characters and the error message does not specify if special characters are allowed.
Last Published: November 6, 2015ArcGIS Online
Bug ID Number
BUG-000091496
Submitted
October 17, 2015
Last Modified
June 5, 2024
Applies to
ArcGIS Online
Version found
3.9
Version Fixed
3.10
Status
Fixed
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Workaround
The ArcGIS Online default password requires letters and numbers for password. The password policy for the organization can be changed to include special characters after activating the organization and administrator usernames. Refer to <a href="https://doc.arcgis.com/en/arcgis-online/administer/configure-security.htm" target="_blank">https://doc.arcgis.com/en/arcgis-online/administer/configure-security.htm</a> for information on how to configure security settings in ArcGIS Online to be able to update the password to include special characters.