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When activating an organization account with a new username, the password field does not accept special characters and the error message does not specify if special characters are allowed.

Last Published: November 6, 2015 ArcGIS Online
Bug ID Number BUG-000091496
SubmittedOctober 17, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.9
Version Fixed3.10


The ArcGIS Online default password requires letters and numbers for password. The password policy for the organization can be changed to include special characters after activating the organization and administrator usernames. Refer to <a href="" target="_blank"></a> for information on how to configure security settings in ArcGIS Online to be able to update the password to include special characters.

Steps to Reproduce

Bug ID: BUG-000091496


  • ArcGIS Online

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